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100 days returnments
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Returnments

100 days full returnments

Your advantage when you buy on Recordcase..de
We offer you an extended right of return of 100 days instead of the legal 14 days. This allows you to decide whether the product really suits you. Within 100 days from receipt of your delivery you can return goods easily and uncomplicated.

Excluded from this rule are software of any kind that has already been activated as well as custom-made products, which were made on customer's request.

 

Return costs

The return costs will be covered by us from an article value of 50 € within Germany for 30 days.

Bulky goods articles are exempt from this rule.

Returns from other countries have to be taken over by yourself!

 

How do I get a return stamp?

To apply for a parcel stamp, please email info@recordcase.de with your customer number. You will then receive the stamp by e-mail.

 

When and how do I get my money back?

As soon as the goods have arrived, we will arrange a refund to you. We will use the original payment method you used.

 

I have a complaint

If anything is not to your satisfaction or if an item is defective, please contact our service team before returning it. Either by e-mail at: info@recordcase.de or even faster by phone at +49- (0)9951-690190. we will take care of your request and find a solution for sure.

 

I would like to exchange an article

If you don't like an item, you can exchange it for another item within 100 days.

The return costs will be covered by us from an article value of 50 € within Germany for 30 days.

Excluded from this rule are software of any kind that has already been activated, Bulky goods articles, as well as custom-made products, which were made on customer's request.

 

Right of withdrawal for consumers

Here you can find the right of withdrawal for consumers

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